Most Frequently Asked Questions

What's the difference between the Fieldworker and Supervisor app?

A fieldworker can add and submit information such as site diary data, forms and geo-location timesheets. In addition, fieldworkers can view relevant project calendars and drawing registers.

A supervisor has additional access and can add more information, including viewing and submitting team timesheets and daily log sheets for approval by management. Plus, supervisors can view their list of projects with details, assign staff and view team-wide diary notes.

In the project view, is this real-time and historical?

You can view both real-time and historical views, including reporting across equipment locations, timesheets, forms including OHSE, site instructions, daily log sheets, drawings and site photos.

Can Neo Intelligence be accessed offline?

Anyone using Neo Intelligence's Admin Console, Fieldworker, and Supervisor app can access it offline to add information. Once an internet connection has been restored, the uploaded data will automatically sync online.

Can I add OHSE Forms and site incidents?

Users can allocate forms across specific projects or multiple forms across projects, including Occupational Health and Safety Forms (OHSE).

In addition, any user can record site incidents, and assigned users can narrow down OHSE forms by date to report on incidents over time.

Do I need to build form, email and SMS templates from scratch?

Users can see previous SMS template already created. As well as build a new templates from the platform. 

How do I install Neo Apps?

Neo Supervisor and Neo Fieldworker apps are available to download in the Google Play Store and App Store.

How do I create Neo forms?

Within the form section of the platform you can create new forms to meet your business requirements. Within the Neo Fieldworker and Neo Supervisor Apps users can access and fill forms, including with mandatory fields straight from their device, e.g. OHSE forms.

Can anyone add site drawings and photos?

Supervisors and fieldworkers can add site drawings, annotations, and images, including markups, via the app for easy communication to the back office's admin console.

Then, back-office managers can efficiently collate, view and export all site photos and annotations to date.

What is a site diary, and how does it work?

Users can easily log data and input photos using a simple and visual workflow from their phone. Records are automatically organised and archived for an accurate document trail - for secure, structured evidence to reduce contract disputes by 57%.

How do I get started?

We encourage you to schedule a demo with our team so we can walk you through the Neo Intelligence features that best suit you and your business.

onboarding accelerated

Our 3-week client
onboarding process

Neo Intelligence understands that effective change within an organisation requires more than just a checklist of tasks.

That’s why we’ve designed a training program that prioritises learning and ongoing support, customised to meet the specific needs of each business.

Implementation takes three weeks to ensure your team has the tools and knowledge they need to succeed.

Stage 1 - System setup and data entry
Stage 2 - Identify and create custom built forms
Stage 3: Train management on workflow processes
Stage 3: Train field team on app processes
Stage 5: roll-out with ongoing support

What our customers are saying

Riverview Concrete Formwork
Riverview Concrete Formwork
Bill Pisimissi, Director
"For me, the doubt was the hardest thing to deal with as a business owner. Staying informed in real time using Neo Intelligence to understand what is happening in my business helps me on a huge scale to manage that."
Quality Results Concrete
Quality Results Concrete
Ashley Johnson, General Manager
“It was a full time task for someone just in scheduling. Daily changes to schedules were difficult to manage with a paper-based system. Neo Intelligence reduced this huge task so we can now be productive elsewhere.”
High Rise Carpentry
High Rise Carpentry
Damien Lucev, Construction Manager
"Before Neo Intelligence, I wouldn't know where everybody was. Now whenever I need, I can go on the platform, look at every project and know where everybody is, where they can be taken and where they need to be."
The Steel Fixing Group
The Steel Fixing Group
Spiros Mamary, Director
"Neo Intelligence is a brilliant system to manage all crew and project information in one platform. We used to spend each afternoon stressing about staff allocation for the next day. Now, it's just 30 minutes daily, allowing more time to focus on business growth."