From Gaps to Gains: C3 Construction Improves Efficiency and Ensures Safety Compliance with Neo Intelligence
From Gaps to Gains:
C3 Construction
Improves Efficiency
and Ensures Safety
Compliance with
Neo Intelligence
Industry: Concreting
Published: 16 January, 2025
C3 Construction Group is a family-owned and operated business in Victoria specialising in large-scale developments
C3 Construction Group is a family-owned and operated business led by the Canzoneri family, with over 35 years of experience in the Australian construction industry. They specialise in large-scale developments, precast concrete, and concrete installation, delivering high-quality, innovative solutions that exceed client expectations.
Over the years, C3 has grown into a large-scale operation, bringing extensive local knowledge and commercial development expertise to both residential and commercial projects. Their full-service approach covers everything from design to project completion, with a focus on quality and client satisfaction with one of their unique offerings being precast concrete which is highly sought after.
With the company’s growth, significant administration challenges crept up on the team. It wasn’t long before Operations Manager Domenic Turco was working late into the evenings to stay on top of things. He and his team were facing an “overload” of information, managing schedules and shift communications for around 80 workers daily across an average of 15 projects, processing manual timesheets, and keeping track of paper-based site diaries.
“The big a-ha moment for me was when I realised, I was wasting a lot of time in the evenings… trying to get all the information out to the guys and schedule everything for the week ahead. We needed construction software that could handle it all.”
Challenges Before Using Neo Construction Software:
- Scheduling and Communication: Manual and time-consuming, often requiring constant adjustments and late-night work.
- Timesheets and Payroll: Inaccurate manual timesheets often led to delays in payroll processing and potential labour theft.
- Site Diary: Paper-based notes were incomplete, inefficient, and unreliable for tracking project progress and compliance.
Benefits and Outcomes
Streamlined Scheduling and Communication
Life before Neo meant managing scheduling across multiple projects and communicating shift details with workers each day was a time-consuming and inefficient task. Domenic frequently found himself making late-night adjustments, and the process was prone to errors, especially when planning the following day’s shifts.
With Neo’s drag-and-drop scheduling functionality, combined with having all employees, clients, and jobs stored in one system, the process has been transformed. “Using Neo is so simple. I can lock in jobs, move the boys around, push one button, and shift information gets sent out instantly. If something changes, everyone sees it immediately,” Domenic shares. This automation has saved time, allowing the team to focus on more strategic tasks, and eliminated the need for constant manual updates.
Furthermore, Neo’s construction software lets Domenic plan weeks in advance with real-time visibility of workloads. “Now I can plan two weeks ahead easily and with visual clarity. I can see what the business can do in each week, what targets will be hit, and program the following week,” says Domenic.
Being able to forward-plan means C3 Construction Group are maximising labour productivity, meeting targets, and minimising errors in scheduling and resourcing. In fact, Neo has reduced scheduling time by 50%, giving the team the freedom to concentrate on higher-value activities.
Efficient Payroll Processing and Reduced Risk of Labour Theft
Payroll used to be a time-consuming process at C3, with physical timesheets often incomplete or missing. Neo’s digital timesheets, combined with GPS-noted sign-ins and an automated Enterprise Bargaining Agreement (EBA) calculation engine, has eliminated the need for paper records and giving C3 major time savings.
Before Neo, C3 had concerns about the reliability of timesheet data which made it difficult to track labour theft. “You couldn’t really tell because you weren’t able to verify who was where and when… That was a big issue. Adding 10 minutes to a start or end time doesn’t sound like much, but over a week it can add up to an extra hour or two of paid time a worker wasn’t entitled to,” Domenic recalls.
Neo solved this by providing a digital sign-in and sign-out function with GPS pin drops, ensuring accurate check-ins and preventing overpayments. “With Neo, it’s been easier to confirm where the guys are and when they’re checking in and out. This has helped reduce overpayments from inaccurate manual timesheets,” Domenic adds.
“Payroll went from hours of chasing and processing physical timesheets to minutes. Neo’s digital timesheets and automated EBA interpretation engine helped reduce the time spent on payroll by 80%,” Domenic explains.
Improved Site Diary Documentation and Compliance
“Using the Neo site diary feature, we take photos of the drawings and progress photos as work is completed. It’s proof of safety and quality, making everything safer and more compliant,” says Domenic.
Before using Neo, C3’s site diaries were paper-based, inefficient, and often incomplete. This lack of detailed documentation made it difficult to track project progress and ensure compliance, particularly for safety-critical components in their precast factory. The absence of reliable records increased risks and made it harder to provide evidence of timely, quality completion when required.
Since implementing Neo’s construction software site diary feature, this process has been transformed providing real-time, detailed documentation. Fieldworkers can now upload photos and entries during each stage of production, ensuring critical components are recorded and easily accessible for audits and safety inspections. This is especially important in the precast factory, where components are often covered by concrete later in the construction process. Neo ensures these crucial safety elements are documented before they are concealed, providing clear evidence for safety and quality audits.
Additionally, Neo’s reporting capabilities make it possible to extract reports in seconds, giving C3 immediate access to key site data when needed. In just three months, C3 has recorded over 1,000 digital site diary entries in Neo, demonstrating how integral the feature has become in their daily operations.
Reliable, Real-Time Customer Support and Easy Onboarding
One of the key advantages C3 experienced with Neo Intelligence was the ease of onboarding, combined with reliable customer support. The onboarding process was quick, taking less than a day to set up, with just a few follow-ups calls to address questions. “Getting started with Neo was surprisingly simple… we felt confident using it in no time,” says Domenic.
Alongside this, Neo’s ongoing customer support ensures smooth day-to-day operations. “The Neo team is always ready with a response – they are always quick and happy to help,” Domenic adds.
A Game-Changer for Growth and Massive Time Saver
“Neo stood out because it just worked. Scheduling, payroll, site diary entries —everything integrated seamlessly, solving our communication and time management issues right away. Also, Neo answers the questions when they need to be answered… And if we need support, Neo is always there to help.”
