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For concreting contractor QRC, going down the path of implementing a construction software program to streamline their business operation and coming across Neo Intelligence with a background in the industry was a stroke of good fortune.
QRC’s operations manager Ashley Johnson said their business was lucky to bring on Neo Intelligence at a formative stage.
“We were able to get some customisation from them in the software which will benefit all users,” Johnson said. “The founders of Neo Intelligence are from the concreting trade and fully understand our needs and talk the same language. They just get it.”
QRC is a Queensland concrete contractor which has been delivering solutions for a range of commercial, civil and industrial projects for over 30 years. Founded by managing director Chris Jones and based in Brisbane, QRC has nearly 100 staff and can have anywhere from 10-15 projects on the go at any one time with most ranging from 3-12 months duration, sometimes longer.
QRC’s Ashley Johnson (left) on-site with staff.
Johnson describes the transformation of QRC’s scheduling process using Neo’s construction software program in particular which has resulted in both dollar savings and efficiency improvements through the Neo platform.
“Managing our staff schedules was previously done through using a physical book; we had all our jobs in one column and using paper and pencil had to make changes on the fly,” he said.
“It was a full time task for someone just in scheduling. All the daily scenarios that unfold meant that there were many changes to schedules, which made it a very difficult task with a manual system. Managing this huge task reduced that person’s ability to be productive doing other things.”
Neo Intelligence’s scheduling and staff management module has enabled QRC management and site staff to have full visibility over what is happening each day, enabling them to make better informed decisions about staffing needs and job requirements across multiple sites. Updates are live and visible to all.
For QRC, using Neo Intelligence to house all compliance forms required for safety and quality assurance has been pivotal. QRC has been able to create its own forms in the Neo program and have them stored in a centralised database with access to site diary notes.
“All our required forms are assigned to each project,” Johnson said. “Our teams onsite have iPads and can carry out their pre-start briefings, inspection test plans and toolbox talks each day and have those recorded and stored.
“We can see what progress is being made and view daily status updates on any given day without physically needing to be there. It is very helpful with our progress claims – you can see what work has been done on what day, and everything is stored in the cloud where it is safe, secure and always accessible.”
Another key feature of Neo’s construction software program for QRC has been the integration of enterprise agreements and award interpretation into the program to assist with their payroll, which in turn integrates directly into Xero for payment.
Further, Ashley Johnson said that QRC is working with Neo Intelligence on a specific customisation to build a budgeting and cost management module which will provide live daily information assessing labour costs per hour and per project. The module is expected to be released in the near future.
The main benefits Johnson sees with Neo Intelligence’s construction software program has been in making QRC’s people more productive and the immediate lift in compliance for the business.
“It makes our people far more productive,” he said. “Onsite, they can carry out all their compliance and scheduling tasks, complete the site diary, log into their profile on the app to sign on and off, and request leave. There are now no longer a myriad of ways to keep critical information with the risk of records and data being lost.”
“Beforehand, nothing was being captured in a centralised database – everyone was doing something different. How could we maintain accurate compliance if we couldn’t properly monitor our processes?”
QRC is directly benefiting with someone not having to do the work scheduling full time – it is now a part time job. The record keeping and ease of calling up information has been critical too in favourably settling work cover and defects claims.
Ashley Johnson also compliments the Neo Intelligence software on being very easy to use by administrators and workers onsite. It’s intuitive and very quick to show staff how to use it.
“We’ve been delighted with it. It’s also very affordable and cost effective.
To find out how Neo Intelligence construction project management software can help your construction business, schedule a demo for an initial discussion and free demonstration.
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